India bans 59 Chinese apps: what developers need to do to avoid the same fate

At the heart of the Chinese app ban lies a problem with the way we build applications. Only by developing systems which hand control of data back to users can we curb the growing concerns around data sovereignty. 

On June 15, 20 Indian soldiers and an undisclosed number of Chinese soldiers were killed in hand-to-hand combat in the contested Galwan Valley region between the two countries. The first loss of life along the border in 45 years, the clash constituted a major escalation in China-India relations.

In the ensuing diplomatic brawl, New Delhi has banned 59 Chinese apps, removing them from the Indian iOS and Google app stores, and mandating internet service providers to start blocking access to the apps. However, Indian authorities have denied the move is merely retaliation. Instead, they say they were responding to citizen concerns of “security of data and breach of privacy.”

The full list of apps included in the India ban. Credit: Technozu

The app losing the most users to the ban is TikTok, which has more than 200 million active users in India and 30.3% of its total downloads worldwide. When TikTok was temporarily blocked in the country for a week last year over child pornography concerns, the app was still accessible to users who already had it installed on their phones. Still, the company disclosed at the time that it was losing more than US$500,000 a day.

Now with all of its users in India unable to access the app, we can imagine the loss must be overwhelming. The app’s developers ByteDance have not shared details on the economic damage the ban is doing to the company, but the Chinese publication Caixin has said that sources close to the company’s senior management put the figure at US$6 billion, more than the combined loses of the other 58 apps.

The message TikTok users in India receive when they open the app.

The power of data

At first glance, the ban may seem to be a straightforward political tit for tat, but it points to a genuine concern that has come into the limelight over the past two years, that is of personal data being held and used in countries that people do not trust. At the heart of distrust towards Chinese tech companies is China’s 2017 national intelligence law which requires companies to comply with intelligence-gathering operations if asked. There are no statistics available of the extent to which this law is used, but it nonetheless puts China-based companies in an awkward position that many many people worldwide feel uncomfortable with.

ByteDance insists that its users outside of China have their data stored on servers in the US, with backup redundancy in Singapore, and an American audit has confirmed so. ByteDance also insists that none of its users outside of China are subject to Chinese law, but an ongoing lawsuit and snooping bugs leave doubt in the air for many.

It seems like the hole ByteDance is stuck in keeps deepening despite its best intentions. The company was keen to be compliant with proposed data sovereignty laws in India, for which it was planning to build a data centre in the country and invest US$1 billion over the next three years. However, it has proved extremely difficult for it to sever the associations that many make between the company and China.

Nikhil Gandhi, the head of TikTok’s 2,000-strong workforce in India. Despite its best intentions, ByteDance has struggled to gain the trust of all its international users. Credit: YourStory

Past the anxieties of data storage lies another obstacle for ByteDance – concerns over how user data is used. Data is both valuable and powerful, and people are concerned about how their reluctantly given up data is being given away for free to bolster monopolies.

But it’s not our personal data per se that is valuable; it’s our behavioural data. Platforms argue that using behavioural data to produce targeted advertising and improve content algorithms is just their much-deserved monetising of their products. Still, the data monopolies that companies like Facebook in the US and Tencent in China have amounted give them an unfair advantage and make it hard for new startups to make a breakthrough.

Furthermore, by offering us great products and developing emerging technologies like artificial intelligence from their profits, the tech giants win over many. Numerous technologies, including driverless cars, voice assistants, and even breakthroughs in healthcare, are driven by the profits tech giants make from our data.

Guilty by association

For some companies, there lies another hurdle. With growing public knowledge and concern over privacy and data ownership, it will become ever more difficult for companies to go global if their home countries are not trusted, no matter how much money is thrown at branding.

In China, tech companies have it especially tough on the world stage. Reconciling Chinese tech with the country’s political system has long been a point of contention. In 2020, a fresh set of tensions, including the passing of the Hong Kong national security law, the ensuing China-US trade war, and China-Australia spying allegations keep Chinese tech in an awkward position where even routing data through the country can cause outrage.

And the issue is not just China’s. The EU’s push to curb reliance on American tech shows that even close political ties cannot entirely quell anxieties of other powers holding too much data. Technonationalism is on track to proliferate.

Can regulation save the industry?

The GDPR and California Consumer Privacy Act have enforced the right to not leave a digital trace across much of the internet. However, when faced with the concern of the vast amounts of data that companies can still legally hold, it seems just to be burying the issue under an extra layer of bureaucracy. Taking TikTok as an example, its privacy policy is a 12,022-word, 53-minute read. These inaccessible documents are not meant to protect us; they are intended to safeguard big tech.

Fortunately for TikTok users, the app provides a summary of its privacy policy. Nonetheless, according to the document, the extent to which you can control your data on TikTok is: deleting your account, turning off personalised ads, and getting a copy of your data. With the only choice being to hand over data or not use the service at all, users feel powerless; 81% of Americans feel as if they have little or no control over their data.

TikTok offers a digest of its nearly hour-long privacy policy, but its content is discouraging.

Steps such as working with the American law firm K&L Gates on moderation policies and exiting Hong Kong are meaningful measures for building trust but are not enough – Chinese companies will always be caught in politics as long as China is a rising power. Recently, the US began a national security review of TikTok, and the British government suggested that it will be reversing its decision to allow Huawei to build part of its 5G network, both citing distrust with Beijing. National security will always trump all.

Addressing the app ban, Indian authorities affirmed that “the compilation of these data, its mining and profiling” are core to their concerns. If companies wish to mitigate future bans, the solution must be data ownership. If data is stored with users who do not need to hand it over to companies to access services, power is distributed, and we can largely depoliticise technology and help curb the rise of technonationalism. To wait on data ownership regulation would pose an additional risk; as long as companies do not take proactive change, we are gambling with the unknown.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.

%d bloggers like this: